Returns & Refunds Policy

We want you to love your indoor garden, but if you are not completely satisfied, you can return your unused items within 30 days of delivery. All returned products must be in their original packaging and include all seed pods and accessories.

1

Initiate Your Return

Contact our customer support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Pack Your Garden

Securely pack your Click & Grow device and any unused pods in the original box to ensure they are protected during transit.

3

Ship to Our Warehouse

Attach the provided shipping label to your package and drop it off at any authorized UK courier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing